Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 ...

This is important because: This agent workspace is Microsoft’s template for how Windows 11 AI agents will actually run on your machine. Instead of pretending to be you, each helper gets its own ...

Data analytics provider PredictX has launched an "intelligent workforce of AI agents" designed to guide travel buyers in understanding and acting on their travel data, the company announced. The ...

Google is preparing for a future where office software does far more than respond to prompts. With Workspace Studio, the company is laying the foundation for AI agents that can observe workflows, take ...

Customers can now deploy AI agents that work securely across Salesforce Customer 360 apps and Google Workspace apps like Gmail, Docs, and Slides These Agentforce and Google Workspace interactions will ...

Cybersecurity firm Proofpoint Inc. today announced four major innovations at its annual Protect 2025 conference that are designed to secure the agentic workpsace. The company’s new collaboration and ...

Microsoft announced today a new Windows 11 Copilot feature called Copilot Actions that enables AI agents to perform real tasks on local files and applications. The feature will be rolling out soon to ...